Amy Fang

AI / Agentic Automation Intern

• Designed future-state workflows using AI agents and automation to streamline complex banking operations
• Analyzed end-to-end processes (onboarding, servicing, audits, account closure) to identify bottlenecks and AI opportunities
• Designed end-to-end AI pipelines integrating ML models, GenAI components, and human-in-the-loop decision points
• Translated technical solutions into executive-ready strategy decks, metrics, and roadmaps
• Helped bridge business needs and AI implementation, driving measurable gains in efficiency, risk control, and customer experience

Strategy Consulting

• Analyzed large-scale customer and sales datasets to uncover drivers of adoption, engagement, and profitability
• Built analytical frameworks and dashboards to support market sizing, competitive benchmarking, and growth decisions
• Translated quantitative insights into clear, executive-level recommendations for digital and marketing strategy

Research & Innovation

• Analyzed sales and marketing data to quantify profitability, customer segments, and growth opportunities for retail businesses
• Built dashboards and performance analyses to evaluate digital and AI-driven initiatives, guiding strategic prioritization
• Delivered data-backed recommendations that directly informed client decisions on market expansion and technology adoption

Business Analyst Intern

• Partnered with LGBTQ non-profit to address membership and donation stagnation
• Analyzed membership data using Python to identify growth barriers and researched competitor strategies
• Led initiatives including brand repositioning, event redesign, and membership program optimization
• Achieved 35% membership growth and 18% donation increase within six months

Public Relations Consultant Intern

Singapore Chinatown

• Interviewed business stakeholders to develop post-pandemic reopening strategies
• Created and managed social media accounts with 3 weekly posts, averaging 2000+ views per week
• Conducted data analysis to tailor content and schedule based on viewer preferences
• Increased average sales by 8% for featured businesses during Q3 2021

Co-President, Board Member

• Led semester theme concerts featuring diverse styles with professional student performers—sold out every show
• Organized weekly rehearsals and activities, partnering with art departments to invite professional artists
• Secured sponsorship from multiple school departments for equipment and venues
• Managed official account for recruitment and promotion; expanded club size by 40%